HEARING FILE NUMBERS: H-25-10-002
DATE OF DECISION: May 28, 2026
COMPLAINANT: Vehicle Sales Authority of BC (“the Authority”)
LICENSEES: 640353 Ltd. dba Chilliwack Mitsubishi (the “Respondent”)
CONSUMERS: Chelsea Couvrette and Graham Marshall
ALLEGATIONS:
The Authority alleged that the Respondent contravened the Motor Dealer Act (“MDA”), the Motor Dealer Act Regulation (“MDAR”) and the Business Practices and Consumer Protection Act (“BPCPA”) by acting as a motor dealer at a place other than its place of business, by forging Mr. Marshall’s signature on a purchase agreement and by committing or engaging in a deceptive act or practice in relation to a consumer transaction. The Authority sought a suspension of the Respondent’s motor dealer registration, or alternatively an administrative penalty as well as reimbursement of the Authority’s actual costs, including actual legal costs.
ORDER:
The Registrar found that the Respondent committed or engaged in a deceptive act or practice in respect of consumer transactions with Chelsea Couvrette and Graham Marshall contrary to 5(1) of the BPCPA. The remaining allegations were dismissed. The parties were directed to prepare a schedule for the exchange of submission concerning penalty or enforcement.
LEGISLATION:
Motor Dealer Act, RSBC 1996, c. 316.
Motor Dealer Act Regulation, BC Reg. 447/78
Business Practice and Consumer Protection Act [SBC 2004] c. 2
Salesperson Licensing Regulation BC Reg. 202/2017
