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Compliance

Compliance Undertakings

An undertaking is a voluntary acknowledgement by a motor dealer or a salesperson that they have violated the Business Practices and Consumer Protection Act (section 154). The terms of an undertaking may include one or many terms and conditions, such as a promise to:

  • Stop a particular type of conduct
  • Repay a consumer for any proven losses
  • Pay for investigation costs
  • Pay an administrative penalty, and 
  • Abide by the law

The voluntary nature of the undertaking generally indicates that a motor dealer or salesperson has recognized they have made an error and are willing to take satisfactory steps to fix that error. To ensure compliance with an undertaking, it may be filed in the B.C. Supreme Court.  When it is filed, the undertaking is deemed an order of that Court (section 157).

Date SignedRespondentIssue(s)Outcome(s)
October 1, 2024Go Langley

Engaging in deceptive acts or practices

Administrative penalty and costs payable to the Registrar

(Undertaking PDF)

October 1, 2024Vernon Dodge

Failing to act with honesty and integrity in the course of business

Administrative penalty and costs payable to the Registrar

(Undertaking PDF)

October 1, 2024Coco Auto Group

For aiding, abetting or causing a person to contravene the MVA

Administrative penalty and costs payable to the Registrar

(Undertaking PDF)

July 23, 2024North Shore Mitsubishi

Engaging in deceptive acts or practices

To pay an administrative penalty and costs to the Registrar

(Undertaking PDF)

July 15, 2024J. Attwood

Engaging in a deceptive act and breach of the Code of Conduct

To pay an administrative penalty and costs to the Registrar

(Undertaking PDF)

April 24, 2024Woodgrove Chrysler Dodge Jeep Ram (DL# 8485)

Deceptive acts or practices; failure to act with honesty and integrity; making false and misleading representations.

Administrative Penalty and Costs paid to the Registrar

(Undertaking PDF)

January 22, 2024Sukhi Bath Motors (DL# 41773)

Deceptive acts or practices; failure to disclose material facts; failure to act with honesty and integrity.

Administrative penalty and costs paid to the Registrar

(Undertaking PDF)

January 10, 2024Applewood Kia (DL# 10659)

Deceptive acts or practices; failure to include required information in purchase agreement.

Administrative penalty and costs paid to the Registrar.

(Undertaking PDF)

December 18, 2023Langley Mainland Motors (DL# 41058)

Offsite sales; unlicensed salesperson, failure to disclose material facts; deceptive acts or practices.

Administrative penalty and costs paid to the Registrar

(Undertaking PDF)

June 13, 2023Volkswagen of Richmond (DL# D50110)

Deceptive acts or practices

Administrative penalty and costs

(Undertaking PDF)

May 23, 2023C.& F. Service Ltd. dba Practical Auto Sales and Leasing (MDL# 7452) and Harlan Ritchie (SP# 202665)

Engaging in deceptive acts or practices and failing to disclose a material fact

Administrative penalty and costs paid to the Registrar

(Undertaking PDF)

May 3, 2023Westwood Honda (DL# 31286)

Engaging in deceptive acts or practices and breaching Code of Conduct

Administrative penalty and costs paid to the Registrar

(Undertaking PDF)

May 3, 2023Journey Chrysler Dodge Jeep Ram (DL# D50153)

Engaging in deceptive acts or practices and failing to disclose information when entering into a distance sales

Administrative penalty and costs paid to the Registrar

(Undertaking PDF)

November 18, 2022Brandon Leanardo (SP# 208835)

Failure to disclose a material fact and engaging in deceptive acts or practices

Salesperson must retake licensing course and pay costs to the Registrar

(Undertaking PDF)

July 14, 2022Coupa Auto Sales Ltd. (DL#40302) and Haydar Aziz (SP #107749)

Deceptive acts or practices, breach of previous undertaking, Code of Conduct violation

Administrative penalties, cancellation of dealer and salesperson license

(Undertaking PDF)

May 16, 2022Abbotsford Prestige Auto Collection Inc. (Dealer#31227) and Ramandeep Sidhu (SP#120378)

Violation of the Code of Conduct and the BPCPA for engaging in deceptive acts or practices

Conditions placed on license and costs

(Undertaking PDF)

April 29, 2022Island Autopros Clearance Center Inc. (DL#40631)

Breach of Code of Conduct and breach of the BPCPA deceptive acts or practices

Administrative penalty and costs against the Motor Dealer

(Undertaking PDF)

February 25, 2022 Kia South Vancouver (DL#30460)

Deceptive acts or practices and violation of the Code of Conduct

Administrative Penalty and costs

(Undertaking PDF)

December 6, 2021Superfast Motors Inc.
(DL#40598)

Engaging in deceptive acts and practices, failing to disclose material facts

Ordered to pay costs

(Undertaking PDF)

December 2, 2021Flexcar Auto Group Ltd. (DL#40512)

Engaging in deceptive acts and practices and a breach of the Code of Conduct

Ordered to unwind the transaction, pay an administrative penalty and costs

(Undertaking PDF)

November 16, 2021Basant Motors Ltd. (DL#9419)

Engaging in deceptive acts and practices

Ordered to pay costs

(Undertaking PDF)

October 5, 2021Harris Victoria Chrysler Dodge Jeep Ram Ltd. (MD#31254)(WL#41415)

Engaging in deceptive acts and practices

Ordered to pay costs

(Undertaking PDF)

August 19, 2021Basit Salim (SP#209187) and IP Auto Services Ltd. (DL#265420)

Engaging in deceptive acts and practices and breaching the Code of Conduct

Ordered to pay an administrative penalty and costs

(Undertaking PDF)

July 5, 2021Greenvalley Auto Solutions Inc. doing business as Carbazar Auto Group and Carbazar Auto Group (DL#40515)

Sale of unsafe vehicle

Refund to consumer, administrative penalty and costs of Investigation

(Undertaking PDF)

June 18, 2021Galaxy Motors (1990) Ltd. (DL#40982)

Engaging in a deceptive act or practice and failing to act with honesty and integrity [Code of Conduct]

Administrative penalty imposed and costs

(Undertaking PDF)

March 11, 2021Applewood Motors Inc. dba Applewood Kia (DL#10659)

Deceptive acts or practices, failure to make disclosures, Code of Conduct

Administrative penalty and investigation costs

(Undertaking PDF)

December 9, 2020Fraser City Motors Ltd. dba Langley Chrysler (DL#5097)

Deceptive and unconscionable acts or practices

Administrative penalty; investigative costs

(Undertaking PDF)

December 9, 2020Kurt James Holton (#103884)

Unsafe vehicles; misleading advertising, Motor Dealer Act Regulation violation; Code of Conduct violation

Administrative penalties; completion of Salesperson Licensing Course

(Undertaking PDF)

December 8, 2020Coupa Auto Sales Ltd. (DL#40302)

Deceptive acts or practices

Administrative penalty; investigative costs

(Undertaking PDF)

October 13, 2020C.A.R. Holdings dba Forward Auto Gallery (#9209)

Code of Conduct

Administrative penalty; investigative costs

(Undertaking PDF)

October 7, 2020The Pacific Auto Source Ltd (DL #30649)

Unsafe vehicles; misleading advertising, Motor Dealer Act Regulation violation; Code of Conduct violation

Administrative penalties

(Undertaking PDF)

October 5, 2020Sukhi Bath Motors (#30825), Kirtveer Bath (#111094),
Hargewan Bath (#116462)

Deceptive acts or practices; unconscionable acts or practices; improper documentation

Administrative penalties; completion of Salesperson Licensing Course; consumer reimbursement; investigation costs

(Undertaking PDF)

September 21, 2020Didi Car Rental and Sales Ltd. (#40246)

Deceptive practices; Code of Conduct

Administrative penalty; investigative costs

(Undertaking PDF)

September 10, 2020Coquitlam Chrysler Dodge Jeep Ltd. (#7557)

Deceptive practice; Code of Conduct

Administrative penalty

(Undertaking PDF)

August 18, 2020August 18, 2020

Deceptive acts; Code of Conduct

Administrative penalty, investigative costs

(Undertaking PDF)

July 21, 2020Go Auto Surrey Chrysler Dodge Jeep Ram Ltd. (#40116)

Deceptive practice; Code of Conduct

Administrative penalty, investigative costs

(Undertaking PDF)

May 12, 2020Harjinder Dhaliwal (#202476)

Salesperson acting as anย unlicensed dealer/curber; misleading advertising; deceptive acts or practices; Code of Conduct breached

Administrative penalty, investigative costs

(Undertaking PDF)

April 16, 2020Delainie Shaw (#206281, lapsed)

Deceptive acts and practices; violation of the Code of Conduct

Administrative penalty; conditions on licence

(Undertaking PDF)

February 27, 2020Taurean Joshua Windrum (#213040)

Unlicensed salesperson

Administrative penalties

(Undertaking PDF)

February 27, 2020Apna Motors Ltd. (#40272) and Ranveer Puran-Singh (#20515)

Falseย odometerย recordings

Conditions on licence; administrative penalties; costs

(Undertaking PDF)

February 7, 2020Neil Dha (#120159)

Deceptive acts and practices, breach of previously signed Undertaking

Administrative penalty

(Undertaking PDF)

December 20, 2019Palm Auto Sale (unlicensed) and Siavash Koushyar-Moghtader (unlicensed)

Unlicensed wholesaler

Administrative penalty

(Undertaking PDF)

December 17, 2019D.V. Exotic Auto Group Inc. (#40579); Ruoyu Dai (#200909); Wenqiang Zhou (#209891)

Deceptive acts and practices

Administrative penalty and investigative costs

(Undertaking PDF)

December 13, 20190976736 BC Ltd. dba Surrey Mitsubishi (#40045), Daniel Paul DeBartolo (#40045)

Deceptive acts and practices, breach of previously signed Undertaking

Administrative penalty, investigative costs and cost reimbursement for consumer complainant

(Undertaking PDF)

November 18, 2019Lisa Davis (#206181)

Deceptive acts and practices, Code of Conduct violation

Administrative penalty

(Undertaking PDF)

November 4, 2019Whitehall Auto Sales Inc. (#40111)

Unlicensed salesperson; deceptive acts and practices

Administrative penalty and investigative costs

(Undertaking PDF)

October 25, 2019Reg Midgley Motors (#5186)

Unlicensed salesperson; deceptive acts and practices

Administrative penalty and investigative costs

(Undertaking PDF)

October 25, 2019Jill Sandman

Unlicensed salesperson; deceptive acts and practices

Administrative penalty

(Undertaking PDF)

October 24, 2019Darrell Midgley

Unlicensed salesperson; deceptive acts and practices

Administrative penalty and investigative costs

(Undertaking PDF)

October 23, 2019Kee Yong Kim (#207477)

Deceptive acts and practices

Administrative penalty

(Undertaking PDF)

June 18, 2019Lindsey Ross (#1122446)

Deceptive acts and practices

Administrative penalty and investigative costs

(Undertaking PDF)

May 30, 20192130729 Alberta Ltd. dba Nissan of Duncan (#40592), Mussaed Majid Abdullah Jaber (#115174), Scott Chris Chomin (#210415), and Lukias Charles Nathaniel Hawkins (#203201)

Code of Conduct breached

Administrative penalties; investigative costs

(Undertaking PDF)

April 24, 2019Auto 360 Wholesale, Ltd. (#31018) & Daljit Singh Cheema (#107792)

Failure to maintain records; deceptive acts and practices; lack of disclosure; offsite sales

Administrative penalty; investigative costs

(ย Undertaking PDF)

April 17, 2019Goldline Motors, Inc. (#30752) & Taghi โ€œTony Vahid Shahidi (#110394)

Deceptive acts and practices; unsafe vehicles; breach of prior undertaking

Administrative penalties; investigative costs

(Undertaking PDF)

April 17, 2019Mykyta (Nick) Shtyrin (Unlicensed)

Curbing

Administrative penalty; investigative costs

(Undertaking PDF)

March 20, 2019Michael Ruge

Curbing

Administrative penalty; investigative costs

(Undertaking PDF)

March 6, 2019 1074941 BC Ltd. (#40306), the previous operator of Nissan of Duncan; Leslie Morrison (#211020) and James Revenberg (#107542)

Failure toย discloseย material facts; deceptive acts and practices

Administrative penalty; investigative costs

(Undertaking PDF)

February 14, 2019SJS Auto Sales, Inc. (#40381) and Sayed Jalal Sadat (#201231)

Unlicensed salesperson;ย unsafe vehicle; deceptive acts and practices

Administrative penalties; investigative costs

(Undertaking PDF)

February 4, 2019Ararat Auto Ltd. (#30433)

Unlicensed salesperson; unsafe vehicle; deceptive acts and practices

Administrative penalties; investigative costs

(Undertaking PDF)

January 28, 2019Sulehr Motors Limited (#31095), Jahangir Hussain Solehria (#112231)

Unlicensed salesperson; unsafe vehicle; deceptive acts and practices

Administrative penalties; investigative costs

(Undertaking PDF)

December 21, 2018Joseph Frye (#108562)

Deceptive acts and practices

Administrative penalty

(Undertaking PDF)

December 17, 2018Rhys Daley (#23876)

Deceptive acts and practices

Administrative penalty; licence suspension

(Undertaking PDF)

November 29, 20180976736 BC Ltd. dba Surrey Mitsubishi (#40045)

Unlicensed salesperson; bird-dogging fees; deceptive acts and practices

Administrative penalty; investigative costs

(Undertaking PDF)

November 22, 2018Christopher Robert Marshall

Curbing

Administrative penalty; investigation costs

(Undertaking PDF)

November 22, 2018TMT Auto Finance, Ltd. (#40328) and Gurinder โ€œBickieโ€ Dhadwal (#107982)

Deceptive acts and practices; improper documentation; improperย vehicleย registration

Administrative penalties; investigative costs

(Undertaking PDF)

November 8, 2018Hassan Dariosh Zahedian (#204804)

Unsafe vehicle; violation of conditions on licence; deceptive acts and practices

Administrative penalty; investigative costs

(Undertaking PDF)

October 28, 2018429107 B.C. Ltd. dba North Van Motorcars (#9559), Kin Ming โ€œSimonโ€ Tai (#102479), and Shelagh Boyd (#123499)

Deceptive acts and practices

Administrative penalty; investigative costs; conditions on licenses

(Undertaking PDF)

October 23, 2018October 23, 2018

Curbing

Administrative penalties; investigative costs

(Undertaking PDF)

October 19, 2018Michael Asiamah aka Mike Goodman (Unlicensed) and Digital Automotive Sales (Unlicensed)

Curbing

Administrative penalty; investigative costs

(Undertaking PDF)

September 20, 2018Pioneer Garage Limited dba Driveco Motors (#40233), Fraser Valley Pre-Owned (#40190), Pioneer Chrysler Jeep (#5224), Pioneer Motor Group (#40213), Pioneer Motor Group (#40193)

Deceptive acts and practices; breach of undertakings

Administrative penalty; investigative costs

(Undertaking PDF)

September 13, 2018What Key Auto Sales Ltd. (#29736)

Deceptive Acts or Practices, fail to register and remitย warrantyย premiums, misrepresented vehicle condition to consumers, advertised higher prices on vehicles than advertised online; Failure to make disclosures as required by the Motor Dealer Act

Administrative penalty; investigative costs; – have all vehicles independently inspected and pass the provincial Privateย Vehicleย Inspection and provide the inspection reports to consumers; register and remit any warranty premiums within 14 days; abide by the Business Practices and Consumer Protection Act and the Motor Dealer Act; make a series ofย declarationsย to consumers

(Undertaking PDF)

August 24, 2018Lucky Eight Enterprises Ltd. dba Lucky 8 Auto (#24739)

Deceptive acts and practices;ย advertisementย of unavailableย vehicle; sale of unsafe vehicles

Administrative penalty; investigative costs

(ย Undertaking PDFย )

June 29, 2018Danielle Schelini (#109293)

Deceptive acts and practices

Administrative penalties

(ย Undertaking PDFย )

June 23, 2018Man Kit Chung (#200940)

Deceptive acts and practices

Investigative costs

(Undertaking PDF)

June 21, 2018M & M Motors, Ltd. dba Mann Motors (#31299)

Failure to make satisfactory provisions to repair motor vehicles; unsafe vehicles; deceptive acts & practices; unconscionable acts and practices

Administrative penalty; consumer restitution; investigative costs; conditions on licence

(Undertaking PDF)

June 14, 2018Silk Road Traders, Ltd. dba Silk Road Autos (#30733)

Deceptive acts & practices; failure to maintain records; sale of unsafe vehicles

Administrative penalty; investigation costs; conditions on licence

(Undertaking PDF)

June 14, 2018Kristina Hardman (#101614)

Deceptive acts and practices

Administrative penalties

(Undertaking PDF)

June 5, 2018Justin Van Noord (#118063)

Deceptive acts and practices

Administrative penalties

(Undertaking PDF)

June 5, 2018Larisa Rene Kungel (#112104)

Deceptive acts and practices

Administrative penalties

(Undertaking PDF)

May 7, 2018Nanaimo Chrysler Dodge Jeep Ram Ltd. (#40470), James Crockett (#201765)

Deceptive acts and practices; misleading authority during investigation

Conditions on registration; conditions on licence; completion of salesperson certification course; investigative costs; administrative penalties

(Undertaking PDF)

May 7, 2018Harris Victoria Chrysler Dodge Jeep Ram Ltd. (#31254) Craig Sabourin (#200796)

Deceptive Acts and Practices;ย Unsafe vehicle

Conditions on Registration; Conditions on Licence; Completion of Salesperson Certification Course; Investigative Costs; Administrative Penalties

(Undertaking PDF)

April 23, 2018Tantalus Auto Sales Ltd (#31272)

Off-site sales; Deceptive Acts and Practices; Failure to Inspect Vehicles

Conditions on Registration; Investigative Costs; Administrative Penalty Assessed

(Undertaking PDF)

April 23, 2018Vancouver Velocity Cars (#40027)

Deceptive Acts and Practices; Improper Advertising; Unsafe Vehicles

Investigative Costs; Administrative Penalty Assessed

(Undertaking PDF)

April 5, 2018Gerardo Canedo Santiago

Curbing

Investigative Costs; Administrative Penalty Assessed

(Undertaking PDF)

March 12, 2018Weymouth Enterprises, Inc. (#7717)

Unlicensed sales person;ย unsafe vehicle

Condition on Registration; Investigative Costs; Administrative Penalty assessed

(Undertaking PDF)

March 2, 2018Olympic Motors (WC) IV Corporation dba Kia South Vancouver (#30460)

Deceptive Practices; Failure to provide accurate information about aย vehicle

Conditions on License; Investigative costs assessed; Penalties assessed

(Undertaking PDF)

March 2, 2018N.W. Auto Depot Ltd. (#10578)

Facilitated leasing of motor vehicles by unlicensed entity; Deceptive Practices; Failure to give โ€œone clear day;โ€ Failed to keep records.

Administrative penalty assessed; Investigation costs assessed.

(Undertaking PDF)

January 25, 2018Reg Midgley Motors Ltd (#5186)

Unsafe Vehicle

Conditions on Licence; Investigative costs assessed; Penalties assessed

(Undertaking PDF)

October 30, 2017Advantage Motors (#40334)

Unauthorizedย consignment sales

Conditions on licence; investigative costs assessed

(Undertaking PDF)

October 25, 2017Apna Motors Ltd. (#40272)

Consignment sales; vehicles improperly displayed for sale

Conditions on licence; investigation costs

(Undertaking PDF)

October 16, 2017Coquitlam Chrysler Dodge Jeep Ltd. (#7557)

Advertising

Conditions on licence; administrative penalty and costs assessed.

(Undertaking PDF)

September 12, 2017Mt. Pleasant Motors Ltd. (#30547)

Unsafe Vehicle

Conditions on licence; administrative penalty; and costs assessed

(Undertaking PDF)

August 17, 2017White Spot Service Ltd. dba Morrey Nissan Sales (#5232)

Advertising; fees

Conditions on licence; administrative penalty, consumer restitution and costs assessed

(Undertaking PDF)

August 9, 2017West Bay Auto Sales (#11172)

Advertising; unlicensed salesperson; unauthorized offsite sale

Conditions on licence; administrative penalty and costs assessed

(Undertaking PDF)

June 21, 2017MSA Auto Shore Ltd. (#40254)

Unsafe vehicles; advertising; and unauthorized consignment.

Conditions on licence; administrative penalty and costs assessed, consumer reimbursement

(Undertaking PDF)

May 24, 2017Country Road Enterprises Ltd. (#25434)

Unlicensed Salesperson, Unauthorized Offsite Sale

Conditions on Licence; Administrative penalties; Consumer reimbursement.

(Undertaking PDF)

May 2, 2017Island Chevrolet Buick GMC (#31289)

Misrepresentation ofย financing

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

April 4, 2017Fuel Motorsports (#40101)

Misrepresentation/unsafe vehicle

Conditions on licence; administrative penalty and costs assessed; consumer restitution

(Undertaking PDF)

March 27, 2017Kia South Vancouver (#30460)

Misrepresentation ofย lienย payout

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

March 27, 2017Richmond Kia (#31149)

Misrepresentation ofย lienย payout

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

March 27, 2017Masset Services Ltd. (#24219)

Misrepresentation/unsafe vehicle

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

January 27, 2017Corsa Auto Gallery Ltd. (#40154)

Unauthorizedย consignment sales

Conditions on licence; investigative costs assessed

(Undertaking PDF)

December 6, 2016Mainland Ford Ltd.

Misrepresentation; undisclosed fees

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

November 29, 2016Super Sale Auto Ltd.

Misrepresentation;ย unsafe vehicle; unauthorized consignment sales

Conditions on licence; administrative penalties and costs assessed

(Undertaking PDF)

November 23, 2016Hwy 97 Truck & Auto Gallery Ltd.

Misrepresentation, non-disclosure, unauthorized consignment

Conditions on licence; administrative penalty and costs assessed; consumer restitution

(Undertaking PDF)

September 28, 2016Pioneer Chrysler Jeep

Misrepresentation; non-disclosure; failure to provide records

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

July 27, 2016Maple Ridge Hyundai and John Bradley Kot

Misleading Advertising

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

May 25, 2016Pioneer Motor Group

Misleading Advertising

Conditions on licence; administrative penalties and costs assessed; consumer restitution

(Undertaking PDF)

May 9, 2016Pioneer Chrysler Jeep

Misleading Advertising

Conditions on licence; administrative penalties and costs assessed

(Undertaking PDF)

April 20, 2016Harris Victoria Chrysler Dodge Jeep Ram Ltd.

Misleading Advertising

Conditions on licence; administrative penalties and costs assessed

(Undertaking PDF)

April 19, 2016Pioneer Chrysler Jeep

Misrepresentation ofย financingย approval

Conditions on licence, administrative penalties and costs assessed

(Undertaking PDF)

March 30, 2016Haley Dodge

Misleading advertising

Conditions on licence, administrative penalty and costs assessed

(Undertaking PDF)

March 17, 2016Suburban Motors

Misleading advertising

Conditions on licence, administrative penalty, costs and consumer restitution

(Undertaking PDF)

March 3, 2016Sulehr Motors

Non-disclosure of lien; unlicensed salespeople

Conditions on licence; administrative penalties and costs assessed

(Undertaking PDF)

February 22, 2016The Carboy Auto Sales

Misrepresentation of warranty and failure to provide records.

Conditions on licence, Administrative Penalty, Costs and Consumer Restitution

(Undertaking PDF)

December 9, 2015Sukhi Bath Motors, Sukhi Bath, Kitveer Bath, and Nazer Ali Ahmed

Misrepresentation; non-disclosure; failure to provide records

Conditions on licences, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

December 9, 2015Sukhi Bath Motors, Sukhi Bath, and Amrit Sethi

Misrepresentation; non-disclosure; failure to provide records

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

December 7, 2015Chase Discount Auto Sales Ltd.

Misrepresentation ofย vehicleย safety

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

October 28, 2015Darrylโ€™s Best Buys Auto Sales Ltd

Misrepresentation of mechanical condition

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

September 15, 2015Pinnacle Car Sales and Leasing Ltd.

Misrepresentation of unpaid lien

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

September 9, 2015Mainland Ford Ltd.

Misrepresentation; non-disclosure; non-compliant lease documents

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

August 20, 2015Nanaimo Mitsubishi

Misleading Advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 19, 2015Pioneer Chrysler Jeep, Robert William Taggart

Non-disclosure ofย vehicleย damage; failure to provide records

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 14, 2015Willowbrook Motors Ltd.

Misleading advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 14, 2015Mann Motors

Unlicensed salespeople

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 13, 2015Peter Baljet Chevrolet Buick GMC

Misrepresentation ofย financingย restrictions and mileage

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

August 5, 2015Peter Baljet Chevrolet Buick GMC

Financing Misrepresentation

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 4, 2015Spectrum Auto Group Inc.

Unlicensed salespeople

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

July 23, 2015Willowbrook Motors Ltd.

Misleading advertising

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

July 21, 2015Vernon Dodge Jeep Ltd.

Sale ofย Unsafe Vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

July 7, 2015Silk Road Autos and Karim Quraishi

Deceptive and Unconscionable Acts

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

February 2, 2015Strathcona Toyota

Non-disclosure ofย vehicleย damage

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

February 2, 2015M.K. (Mukunghwa) Auto

Misrepresentation; non-compliant lease documents; unlicensed lease sales

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 16, 2014Luke and Patricia Harris v. Pinnacle Car Sales and Leasing Ltd.

Misrepresentation; non-disclosure of prior damage; unpaidย lien

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

February 9, 2014Goldline Motors Inc.

Misrepresentation; sale ofย unsafe vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

February 4, 2014Kelowna Chrysler Dodge Ltd.

Misrepresentation

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

January 20, 2014Sea Fun Enterprises Ltd

Falseย odometerย recording; failure to provide documents

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

October 25, 2013BB Auto Sales Ltd.

Misrepresentation of mileage

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

October 23, 2013Revolution Honda/FSJ Motorports

Misrepresentation

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

October 23, 2013Orca Bay Suzuki Langley

Misrepresentation of loan approval

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

September 24, 2013Golden Year Auto Broker

Misrepresentation; sale of unsafe vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

July 11, 2013Motor Trend's Auto Group

Misrepresentation

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

June 28, 2013What Key Auto Sales Ltd

Misrepresentation; sale ofย unsafe vehicle

Conditions on licence

(Undertaking PDF)

June 28, 2013Smith Chevrolet Cadillac Ltd

Misrepresentation of unpaidย lien; unlicensed consigment sales

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 11, 2013Marks Marine Cycle & Sled

Sale of unsafe vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

June 11, 2013Bill Howich Chrysler Ltd

Unconscionable act; misrepresenting vehicle condition

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

March 22, 2013Shobab Enterprise Ltd. dba Auto Villa

Misrepresentation of vehicle condition; failure to disclose extent of vehicle damage

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

March 15, 2013Lucky Stars Motors Ltd.

Failure to disclose prior vehicle damage

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

February 28, 2013Marine Drive Imported Cars Ltd. dba Vancouver Honda

Misrepresentation; sale of unsafe vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

February 19, 2013Red Sea Auto & Sales Limited

Sale of unsafe vehicle

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

February 4, 2013Traveland RV Supercentre

Misrepresentation of vehicle standards and financing requirements

Conditions on licence, costs

(Undertaking PDF)

October 11, 2012Basant Motors Limited and Baldev Bath

Sale ofย unsafe vehicle

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 13, 2012D.K. Motors and Ashok Dhaul

Non-disclosure of vehicle history; unlicensed offsite sales

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 11, 2012Jason Coburn

Misrepresentation of vehicle condition; unlicensed selling

Conditions on licence, costs

(Undertaking PDF)

May 31, 2012Sea to Sky Ford Sales Ltd.

Misrepresentation

Conditions on licence, administrative penalties & costs

(Undertaking PDF)

May 22, 2012Japanoid Auto Store Inc.

Misrepresentation of vehicle condition

Conditions on licence, costs

(Undertaking PDF)

May 15, 2012Shiu Ming Michael Ho

Breach ofย privacy

Conditions on licence, costs

(Undertaking PDF)

April 23, 2012Kia West & Edward Charles Thomas

Misleading advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

January 17, 2012James Lee

Breach of privacy

Conditions on licence, costs

(Undertaking PDF)

April 26, 2011Stephan Nuttall

Unconscionable act/practice

Conditions on licence

(Undertaking PDF)

March 3, 2011Melissa Jakoby

Misrepresentation;ย depositย issues

Conditions on licence

(Undertaking PDF)

March 3, 2011The BMW Store

Breach of consumerย privacy

Conditions on licence, costs

(Undertaking PDF)

March 1, 2011Park Avenue Enterprises Ltd.

Unlicenced salespersons

Conditions on licence, costs

(Undertaking PDF)

February 11, 2011Darryl's Best Buys Auto Sales Ltd.

Sale of stolenย vehicle

Conditions on licence, costs

(Undertaking PDF)

January 12, 2011West Coast Exotic Auto Group Inc. & Reginald Pal

Deceptive practices

Conditions on licence, costs, consumer restitution

(Undertaking PDF)

November 29, 2010What Key Auto Sales Ltd.

Deceptive practice

Conditions on licence, costs, consumer restitution

(Undertaking PDF)

November 29, 2010Hallmark Ford Sales Ltd.

Misleading advertising

Conditions on licence, costs, consumer restitution

(Undertaking PDF)

November 1, 2010Auto Canada Northtown Auto GP Inc.

Unconscionable act/practice

Conditions on licence

(Undertaking PDF)

October 20, 2010Richmond Chrysler Dodge Jeep Ltd.

Deceptive practice

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

October 6, 2010Lake Country Motor Sports Ltd.

Deceptive practice

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

September 29, 2010BC Truck and Auto Sales

Non-disclosure ofย vehicleย history

Conditions on licence, Costs & Consumer Restitution

(Undertaking PDF)

September 20, 2010Northland Chrysler Jeep

Poor disclosure of documents

Conditions on licence

(Undertaking PDF)

September 14, 2010Victoria Hyundai

Statutory Requirements; non-compliant advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

August 20, 2010SK Automarket

Deceptive practice; unlicensed selling

Conditions on licence, costs

(Undertaking PDF)

August 12, 2010Midway Mazda

Deceptive practice

Conditions on licence

(Undertaking PDF)

July 9, 2010Hare Motors Ltd.

Misrepresentation

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 28, 2010Best Import Auto Ltd.

Unlicensed selling

Conditions on licence, costs

(Undertaking PDF)

May 31, 2010Totem City Motors

Unlicensedย consignment sales

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

May 13, 2010Gold's Motor Cars & Ernest Peter Flaming

Unlicensed consignment sales

Conditions on licence, Costs & Consumer Restitution

(Undertaking PDF)

April 23, 2010Doug Neal Motors Limited

Unlicensed consignment sales

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

April 17, 2010Coquitlam Chrysler Dodge Jeep Ltd

Misleading advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

March 8, 2010Maple Ridge Hyundai

Misrepresentation ofย vehicleย history

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

March 3, 2010Muhammed Sanwal Durrani

Misrepresentation of vehicle history

Conditions on licence, Administrative Penalties

(Undertaking PDF)

February 15, 2010Dueck Pontiac Buick GMC

Misleading advertising

Conditions on licence

(Undertaking PDF)

February 15, 2010Dueck Chevrolet Cadillac Hummer Ltd.

Misleading advertising

Conditions on licence

(Undertaking PDF)

February 7, 2010Kelowna Hyundai

Misleading advertising

Conditions on licence, costs

(Undertaking PDF)

January 15, 2010Clover Auto Sales Ltd.

Deceptive practice

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

January 8, 2010White Rock Hyundai

Deceptive practice

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

November 18, 2009Carter Pontiac Buick GMC

Misleading advertising

Conditions on licence

(Undertaking PDF)

November 2, 2009Eagle Ridge Pontiac Buick GMC

Misleading advertising

Conditions on licence

(Undertaking PDF)

September 22, 2009John Lum

Sale ofย unsafe vehicle

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

March 17, 2009Newtype Motors Ltd.

Deceptive practice

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

February 23, 2009Dennis Daniels

Deceptive practice

Conditions on licence, costs

(Undertaking PDF)

December 16, 2008Key West Ford Sales Ltd.

Misleading advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

November 28, 2008Eagle Ridge Pontiac Buick GMC

Misleading advertising

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

October 28, 2008Ashiq Babul

Deceptive practice

Conditions on licence, costs

(Undertaking PDF)

August 27, 2008Ensign Chrysler Plymouth Ltd.

Deceptive practice; misleading advertising

Conditions on licence, Administrative Penalties, Costs & Consumer Restitution

(Undertaking PDF)

July 31, 2008Kootenay Import Auto Group

Misleading pricing

Conditions on licence, Administrative Penalties & Costs

(Undertaking PDF)

June 25, 2008David Ross MacRae

Deceptive practice

Conditions on licence & Consumer Restitution

(Undertaking PDF)

January 22, 2008Tri-Crown RV

Misrepresentation

Conditions on licence, Costs & Consumer Restitution

(Undertaking PDF)