Registrar's Decision

Registrar’s Decision 19-07-001

File Number: 19-07-001

In the matter of Motor Dealer Act R.S.B.C. 1996 C.316
and Salesperson Licensing Regulation B.C. Reg. 202/2017

Complainant: Vehicle Sales Authority of BC

Licensee/Unlicensed person:
Hassan Mahfouz (#210569)


  • Mr. Mahfouz applied for a salesperson licence.
  • Mr. Mahfouz has a criminal record of concern.
  • Mr. Mahfouz has regulatory action on his file taken by the Alberta Motor Vehicle Industry Council.
  • Mr. Mahfouz requested by e-mail that he receive the official Notice of Hearing by mail and provided a physical street address.
  • The Authority served Mr. Mahfouz the Notice of Hearing by e-mail.
  • Mr. Mahfouz did not respond to the e-mail confirming the receipt of the Notice of Hearing.


  • A fundamental principle of natural justice is to give notice to a person who may be affected by a decision.
  • Section 30 of the Motor Deal Act details the various ways in which hearing notices may be served.
  • Mr. Mahfouz was not served the Notice of Hearing in the manner required by the Motor Dealer Act and in consideration of procedural fairness.
  • Mr. Mahfouz specifically provided a mailing address where the Notice of Hearing and support documents were to be forwarded.
  • The Authority should have fulfilled the service requirements of section 30(b)(ii) of the Motor Dealer Act.

The Registrar declined to render a decision until Mr. Mahfouz has been given notice in accordance with section 30(b)(ii) of the Motor Dealer Act.

Click here for the full decision (PDF)