Registrar’s Decision 13-08-001

Outcome:

• The Registrar found that Silk Road and Mr. Quraishi committed a deceptive act or practice contrary to the Business Practices and Consumer Protection Act by representing to the Consumer that the Rabbit came with three keys (2 remote and 1 regular) when it did not. The Registrar further found that misrepresentation was made continuously and recklessly making it legally a deliberate act.
• The Registrar found Silk Road and Mr. Quraishi have failed to provide the records of the consumer transaction contrary to the Motor Dealer Act and the Business Practices and Consumer Protection Act.
• The Registrar found Silk Road was not properly maintaining records of transactions at its business in breach of the Motor Dealer Act.
• The Registrar found no evidence at all that Mr. Cykowski breached any of the legislation and all allegations against Mr. Cykowski were dismissed.
• The Registrar issued a Compliance Order to Silk Road and Karim Quaraishi requiring them jointly and severally, to pay the Consumer $700.52 for programming a key and incidental costs associated with programming the key. They also are jointly and severally required to reimburse the Authority $1,484.64 for investigation and hearing costs.
• The Registrar issued Silk Road an administrative penalty of $2,000 and Karim Quraishi an administrative penalty of $500 for the misrepresentations about the keys.
• The Registrar placed conditions on Silk Road’s Registrations to, within 45 days, ensure a minimum two years of business records are maintained at its business premises.
• Pursuant to section 5 of the Motor Dealer Act the Registrar ordered a suspension of Silk Road’s licence commencing April 1, 2015, and ending midnight on April 14, 2015, subject to Silk Road having provided the records of the transaction by April 14, 2015. If the records have not been provided, the suspension will continue until the records are provided and the suspension lifted by the Registrar.

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