VSA

Registrar's Decision

Registrar's Decision 09-70014

File Number: 09-70014

In the matter ofย THE MOTOR DEALER ACT R.S.B.C.1996 C.316
andย THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

Complainant:ย Registrar of Motor Dealers

Licensee/Unlicensed person:

101074603 SASKATCHEWAN LTD. dba WHITE ROCK HYUNDAI (Dealer #30780)

Issues:

  • Dealer was engaged in the sale of motor vehicles using unlicensed salespersons contrary to the conditions of its motor dealer registration and Salesperson Licensing Regulation B.C. Reg. 241/2004.
  • The dealer principal provided background information on the dealership and noted that it is owned and operated by a โ€œparentโ€ company from Saskatchewan and that there had been some very recent staffing issues including management at this dealership
  • He further noted the difficulties that a company in Saskatchewan has in dealing with several dealerships in different provinces and that it was not the intention of the dealership to circumvent the laws of BC and the requirements of the MVSA.
  • Rena Bohdanowicz, Controller has been appointed the local person to deal with licensing issues and steps will be taken to ensure salespersons are properly licensed.

Outcome:

  • The dealer has admitted that some its staff were unlicensed and has taken positive steps to address the issue
  • The dealer attended the hearing to address the issue and did so in a cooperative manner
  • Licensing applications have been received for White Rock Hyundaiโ€™s unlicensed staff
  • A warning was issued and a suspension was not ordered as a result of the aforementioned.

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