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Registrar's Decision

Registrar's Decision 08-70551

File Number: 008-70551 

In the matter of THE MOTOR DEALER ACT R.S.B.C.1996 C.316
and THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

Complainant: ELLEN COLEEN HOBBIS

Licensee/Unlicensed person:

321438 B.C. LTD. dba MIDWAY MAZDA (Dealer #8333) AND KEN MOSS (Salesperson #108655) AND KATHY MCINNES (Salesperson #100200)

Issues:

  • Dealer sold used van to consumer who suffered from dementia.
  • After having an opportunity to question both the consumer and her husband, the dealer offered to unwind the transaction.

Outcome:

  • Considering the conduct of the Dealer and salespeople involved, the Registrar chose not to levy any fines or take any further enforcement action.

Click here for the full decision (PDF)