VSA

Registrar's Decision

Registrar's Decision 08-70085

File Number: 08-70085

In the matter ofย THE MOTOR DEALER ACT R.S.B.C.1996 C.316
andย THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

Complainant:ย JOHN SLATER

Licensee/Unlicensed person:

CANEM INVESTMENTS LTD. dba CANEM AUTO SALES/CANEM AUTO GROUP (BURNABY) (Dealer #10781) AND PRADEEP “PAUL” SINGH (Salesperson #12861)

Issues:

  • Consumer claimed dealer and salesperson did not declare damage over $2,000.00 โ€“ deceptive act.
  • Purchase agreement showed there was such a declaration.
  • Evidence also showed that the dealer informed the consumer of the extent of the damage.
  • Evidence showed inconsistencies in the consumerโ€™s evidence and that he was in fact aware of damage prior to purchasing the vehicle.

Outcome:

  • The dealer and the salesperson were found to not have committed a deceptive act.
  • Claim against the dealer and salesperson were dismissed.

Click here for the full decision (PDF)