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Registrar's Decision

Registrar's Decision 07-70978

File Number: 07-70978 

In the matter of THE MOTOR DEALER ACT R.S.B.C.1996 C.316
and THE BUSINESS PRACTICES AND CONSUMER PROTECTION ACT S.B.C. 2004 c.2

Complainant: SARTAJ POWAR

Licensee/Unlicensed person:

FLAG CHEVROLET-CHEVROLET TRUCK LTD. (Dealer #5401) AND K.S. AUTO MARKET LTD. (Dealer #9987)

Issues:

  • Dealers of Flag Chevrolet-Chevrolet Truck Ltd. and K.S. Auto Market Ltd. were called to a hearing whereby it was alleged that they each committed a deceptive act or practice contrary to Section 5(1) of the BPCPA and also breached Section 23(e) of the Motor Dealer Act Regulation B.C. Reg. 447.78.
  • It was also alleged that Flag Chevrolet-Chevrolet Truck Ltd. failed to declare Out-of-Province jurisdiction the vehicle (Mercedes) had previously been registered in, contrary to Section 22(c) of the Motor Dealer Act Regulation B.C. Reg. 447.78.

Outcome:

  • The Registrar’s decision was that Flag Chevrolet-Chevrolet Truck Ltd. abide by the BPCPA; and that the dealer ensure any representations it makes are properly qualified so as not to mislead consumers; the dealer is to unwind the deal, take back the vehicle (Mercedes) and refund the purchase price to Mr. Powar less a deduction of .10 cents for every kilometer Mr. Powar has put on the Mercedes. Mr. Powar will be required to sign over ownership to Flag upon receiving his refund.
  • Flag Chevrolet-Chevrolet Truck Ltd. is to reimburse the VSA for its investigation and hearing costs. An invoice will be provided as to the amount.
  • Under Section164 of the BPCA an administrative penalty for an infraction of the Act can be applied. An administrative penalty of $1000 was levied.
  • Allegations against K.S. Auto Market Ltd. were dismissed with a warning that it must ensure it makes proper statutory declarations. Another failure to do so would require the Registrar to consider placing a condition on its registration or to suspend or cancel its registration.

Click here for the full decision (PDF)