VSA Industry Bulletin
January 21, 2021

Compliance Activities October 1 – December 31, 2020

This quarter included two Decisions of the Registrar and three Compliance Undertakings. These undertakings involved deceptive or unconscionable acts or practices, and the Code of Conduct. All formal compliance activities are posted on the VSA website within seven days of the decision date. Previous compliance activity reports are also available on the VSA website and may be a useful tool for dealers to evaluate their current business practices.

Decision Date RespondentIssueOutcome
December 22, 2020Brian D. RoweCode of Conduct, Deceptive acts or
practices, Licensing
Licence cancelled
October 16, 2020Joshua Lea TibboUnconscionable acts; Code of Conduct Conditions on
December 9, 2020 Fraser City Motors Ltd. dba Langley ChryslerDeceptive and unconscionable acts or practicesAdministrative penalty; investigative costs
December 8, 2020 Coupa Auto Sales Ltd.Deceptive acts or practicesAdministrative penalty; investigative costs
October 13, 2020C.A.R. Holdings dba Forward Auto GalleryCode of Conduct Administrative penalty; investigative costs

COVID-19 VSA Office Reminders

A reminder that the VSA office is closed to visitors.

We encourage you to reach out to us online or by phone, as many of our services are available online. If you have any questions or concerns, call us at 604-574-5050.

You can also contact us the following ways: Contact VSA Licensing at licensing@vsabc.ca or 604-575-7253
or VSA Training at training@vsabc.ca or 604-575-7254