VSA by the Numbers
Updated quarterly
| 1,772 | Motor Dealers |
| 1,574 | Wholesalers (dealers and independents) |
| 9 | Broker Agents |
| 8,860 | Licensed Salespeople (with employment) |
| 9 | Broker Agent Representatives |
| 243 | Wholesaler Representatives |
| 620 | Completed Inspections |
| 90% | Average Inspection Pass Rate |
| 1,011 | Received Consumer Complaints |
| 1,054 | Closed Consumer Complaints |
| 10 | Received Claims |
| 3 | Approved Claims |
| 8 | Denied Claims |
| $9,555 | Payout to Consumers from the Compensation Fund |
| 580 | Investigations for consumer complaints and claims |
| 0 | VSA-generated investigations |
| 0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
| 391 | Education |
| 98 | Verbal Warnings |
| 25 | Written Warnings |
| 8 | Undertakings |
| 9 | Registrarโs Decisions |
| 12 | Conditions on License |
| $390,000 | Administrative Penalties |