VSA by the Numbers
Updated quarterly
| 1,713 | Motor Dealers |
| 1,512 | Wholesalers (dealers and independents) |
| 7 | Broker Agents |
| 9,132 | Licensed Salespeople (with employment) |
| 7 | Broker Agent Representatives |
| 257 | Wholesaler Representatives |
| 299 | Completed Inspections |
| 90% | Average Inspection Pass Rate |
| 500 | Received Consumer Complaints |
| 558 | Closed Consumer Complaints |
| 4 | Received Claims |
| 3 | Approved Claims |
| 7 | Denied Claims |
| $6,405 | Payout to Consumers from the Compensation Fund |
| 294 | Investigations for consumer complaints and claims |
| 20 | VSA-generated investigations |
| 0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
| 179 | Education |
| 39 | Verbal Warnings |
| 14 | Written Warnings |
| 5 | Undertakings |
| 6 | Registrarโs Decisions |
| 5 | Conditions on License |
| $205,000 | Administrative Penalties |