VSA by the Numbers
Updated quarterly
1637 | Motor Dealers |
1362 | Wholesalers (dealers and independents) |
8 | Broker Agents |
8800 | Licensed Salespeople (with employment) |
4 | Broker Agent Representatives |
205 | Wholesaler Representatives |
653 | Completed Inspections |
91% | Average Inspection Pass Rate |
843 | Received Consumer Complaints |
698 | Closed Consumer Complaints |
4 | Received Claims |
0 | Approved Claims |
1 | Denied Claims |
$0 | Payout to Consumers from the Compensation Fund |
443 | Investigations for consumer complaints and claims |
15 | VSA-generated investigations |
0 | Curber* investigations (*Curber – a private seller in the business of selling vehicles without a license) |
409 | Education |
84 | Verbal Warnings |
17 | Written Warnings |
5 | Undertakings |
1 | Registrar’s Decisions |
8 | Conditions on Licence |
$58,250 | Administrative Penalties |