Search
Close this search box.
Search
Close this search box.

VSA by the Numbers

VSA by the numbers

Updated quarterly

In fiscal year 2027 (April 1 โ€“ September 30, 2026), we assisted with 2,612 consumer issues (consumer enquiries, complaints, and MDCCF claims).

Licensed Businesses

1,772Motor Dealers
1,574Wholesalers (dealers and independents)
9Broker Agents

Licensed Individuals

8,860Licensed Salespeople (with employment)
9Broker Agent Representatives

Vetted Individuals

243Wholesaler Representatives

Licensees Inspections

620Completed Inspections
90%Average Inspection Pass Rate

Formal Consumer Complaints

1,011Received Consumer Complaints
1,054Closed Consumer Complaints

Compensation Fund Claims

10Received Claims
3Approved Claims
8Denied Claims
$9,555Payout to Consumers from the Compensation Fund

Completed Investigations

580Investigations for consumer complaints and claims
0VSA-generated investigations
0

Curber* investigations

(*Curber โ€“ a private seller in the business of selling vehicles without a license)

Compliance & Enforcement Actions

391Education
98Verbal Warnings
25Written Warnings
8Undertakings
9Registrarโ€™s Decisions
12Conditions on License
$390,000Administrative Penalties