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VSA by the Numbers

VSA by the numbers

Updated quarterly

In fiscal year 2026 (April 1, 2025 โ€“ March 31, 2026), the VSA assisted with 5,243 consumer enquiries, complaints and MDCCF claims.

Licensed Businesses

1,721Motor Dealers
1,549Wholesalers (dealers and independents)
9Broker Agents

Licensed Individuals

9,073Licensed Salespeople (with employment)
9Broker Agent Representatives

Vetted Individuals

266Wholesaler Representatives

Licensees Inspections

1,189Completed Inspections
88%Average Inspection Pass Rate

Formal Consumer Complaints

1,672Received Consumer Complaints
1,481Closed Consumer Complaints

Compensation Fund Claims

33Received Claims
2Approved Claims
12Denied Claims
$13,980.91Payout to Consumers from the Compensation Fund

Completed Investigations

666Investigations for consumer complaints and claims
38VSA-generated investigations
0

Curber* investigations

(*Curber โ€“ a private seller in the business of selling vehicles without a license)

Compliance & Enforcement Actions

605Education
139Verbal Warnings
26Written Warnings
25Undertakings
18Registrarโ€™s Decisions
12Conditions on License
$1,298,750Administrative Penalties