VSA by the Numbers
Updated quarterly
1,707 | Motor Dealers |
1,472 | Wholesalers (dealers and independents) |
7 | Broker Agents |
9,090 | Licensed Salespeople (with employment) |
7 | Broker Agent Representatives |
242 | Wholesaler Representatives |
317 | Completed Inspections |
85% | Average Inspection Pass Rate |
355 | Received Consumer Complaints |
215 | Closed Consumer Complaints |
4 | Received Claims |
0 | Approved Claims |
1 | Denied Claims |
$0 | Payout to Consumers from the Compensation Fund |
141 | Investigations for consumer complaints and claims |
4 | VSA-generated investigations |
0 | Curber* investigations (*Curber – a private seller in the business of selling vehicles without a license) |
171 | Education |
44 | Verbal Warnings |
5 | Written Warnings |
5 | Undertakings |
0 | Registrar’s Decisions |
0 | Conditions on License |
$250,000 | Administrative Penalties |