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VSA by the Numbers

VSA by the numbers

Updated quarterly

In fiscal year 2026 (April 1, 2025 – June 30, 2025), the VSA dealt with 1,324 consumer enquiries, complaints and MDCCF claims.

Licensed Businesses

1,707Motor Dealers
1,472Wholesalers (dealers and independents)
7Broker Agents

Licensed Individuals

9,090Licensed Salespeople (with employment)
7Broker Agent Representatives

Vetted Individuals

242Wholesaler Representatives

Licensees Inspections

317Completed Inspections
85%Average Inspection Pass Rate

Formal Consumer Complaints

355Received Consumer Complaints
215Closed Consumer Complaints

Compensation Fund Claims

4Received Claims
0Approved Claims
1Denied Claims
$0Payout to Consumers from the Compensation Fund

Completed Investigations

141Investigations for consumer complaints and claims
4VSA-generated investigations
0

Curber* investigations

(*Curber – a private seller in the business of selling vehicles without a license)

Compliance & Enforcement Actions

171 Education
44 Verbal Warnings
5 Written Warnings
5 Undertakings
0 Registrar’s Decisions
0 Conditions on License
$250,000 Administrative Penalties