VSA by the Numbers
Updated quarterly
| 1,712 | Motor Dealers |
| 1,506 | Wholesalers (dealers and independents) |
| 7 | Broker Agents |
| 9,199 | Licensed Salespeople (with employment) |
| 7 | Broker Agent Representatives |
| 252 | Wholesaler Representatives |
| 639 | Completed Inspections |
| 88% | Average Inspection Pass Rate |
| 753 | Received Consumer Complaints |
| 489 | Closed Consumer Complaints |
| 9 | Received Claims |
| 1 | Approved Claims |
| 2 | Denied Claims |
| $12,705.16 | Payout to Consumers from the Compensation Fund |
| 265 | Investigations for consumer complaints and claims |
| 10 | VSA-generated investigations |
| 0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
| 301 | Education |
| 68 | Verbal Warnings |
| 12 | Written Warnings |
| 16 | Undertakings |
| 3 | Registrarโs Decisions |
| 2 | Conditions on License |
| $755,000 | Administrative Penalties |