VSA by the Numbers
Updated quarterly
| 1,721 | Motor Dealers |
| 1,549 | Wholesalers (dealers and independents) |
| 9 | Broker Agents |
| 9,073 | Licensed Salespeople (with employment) |
| 9 | Broker Agent Representatives |
| 266 | Wholesaler Representatives |
| 1,189 | Completed Inspections |
| 88% | Average Inspection Pass Rate |
| 1,672 | Received Consumer Complaints |
| 1,481 | Closed Consumer Complaints |
| 33 | Received Claims |
| 2 | Approved Claims |
| 12 | Denied Claims |
| $13,980.91 | Payout to Consumers from the Compensation Fund |
| 666 | Investigations for consumer complaints and claims |
| 38 | VSA-generated investigations |
| 0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
| 605 | Education |
| 139 | Verbal Warnings |
| 26 | Written Warnings |
| 25 | Undertakings |
| 18 | Registrarโs Decisions |
| 12 | Conditions on License |
| $1,298,750 | Administrative Penalties |