Search
Close this search box.
Search
Close this search box.

VSA by the Numbers

VSA by the numbers

Updated quarterly

In fiscal year 2026 (April 1, 2025 โ€“ December 31, 2025), the VSA assisted with 3,905 consumer enquiries, complaints and MDCCF claims.

Licensed Businesses

1,713Motor Dealers
1,512Wholesalers (dealers and independents)
7Broker Agents

Licensed Individuals

9,132Licensed Salespeople (with employment)
7Broker Agent Representatives

Vetted Individuals

257Wholesaler Representatives

Licensees Inspections

861Completed Inspections
88%Average Inspection Pass Rate

Formal Consumer Complaints

1,131Received Consumer Complaints
1,007Closed Consumer Complaints

Compensation Fund Claims

18Received Claims
1Approved Claims
7Denied Claims
$12,705.16Payout to Consumers from the Compensation Fund

Completed Investigations

439Investigations for consumer complaints and claims
18VSA-generated investigations
0

Curber* investigations

(*Curber โ€“ a private seller in the business of selling vehicles without a license)

Compliance & Enforcement Actions

440 Education
101 Verbal Warnings
20 Written Warnings
22 Undertakings
11 Registrarโ€™s Decisions
5 Conditions on License
$1,041,250 Administrative Penalties