VSA
Search
Close this search box.
Search
Close this search box.

VSA by the Numbers

VSA by the numbers

Updated quarterly

In fiscal year 2025 (April 1, 2024โ€“ September 30, 2024), we assisted with 2373 consumer issues (consumer enquiries, complaints, and MDCCF claims).

Licensed Businesses

1693Motor Dealers
1413Wholesalers (dealers and independents)
6Broker Agents

Licensed Individuals

8980Licensed Salespeople (with employment)
6Broker Agent Representatives

Vetted Individuals

219Wholesaler Representatives

Licensees Inspections

527Completed Inspections
87%Average Inspection Pass Rate

Formal Consumer Complaints

643Received Consumer Complaints
630Closed Consumer Complaints

Compensation Fund Claims

7Received Claims
0Approved Claims
1Denied Claims
$0Payout to Consumers from the Compensation Fund

Completed Investigations

360Investigations for consumer complaints and claims
15VSA-generated investigations
0

Curber* investigations

(*Curber โ€“ a private seller in the business of selling vehicles without a license)

Compliance & Enforcement Actions

343Education
78Verbal Warnings
17Written Warnings
4Undertakings
2Registrarโ€™s Decisions
6Conditions on License
$138,000Administrative Penalties