VSA by the Numbers
Updated quarterly
| 1,713 | Motor Dealers |
| 1,512 | Wholesalers (dealers and independents) |
| 7 | Broker Agents |
| 9,132 | Licensed Salespeople (with employment) |
| 7 | Broker Agent Representatives |
| 257 | Wholesaler Representatives |
| 861 | Completed Inspections |
| 88% | Average Inspection Pass Rate |
| 1,131 | Received Consumer Complaints |
| 1,007 | Closed Consumer Complaints |
| 18 | Received Claims |
| 1 | Approved Claims |
| 7 | Denied Claims |
| $12,705.16 | Payout to Consumers from the Compensation Fund |
| 439 | Investigations for consumer complaints and claims |
| 18 | VSA-generated investigations |
| 0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
| 440 | Education |
| 101 | Verbal Warnings |
| 20 | Written Warnings |
| 22 | Undertakings |
| 11 | Registrarโs Decisions |
| 5 | Conditions on License |
| $1,041,250 | Administrative Penalties |