VSA by the Numbers
Updated quarterly
1,712 | Motor Dealers |
1,506 | Wholesalers (dealers and independents) |
7 | Broker Agents |
9,199 | Licensed Salespeople (with employment) |
7 | Broker Agent Representatives |
252 | Wholesaler Representatives |
639 | Completed Inspections |
88% | Average Inspection Pass Rate |
753 | Received Consumer Complaints |
489 | Closed Consumer Complaints |
9 | Received Claims |
1 | Approved Claims |
2 | Denied Claims |
$12,705.16 | Payout to Consumers from the Compensation Fund |
265 | Investigations for consumer complaints and claims |
10 | VSA-generated investigations |
0 | Curber* investigations (*Curber โ a private seller in the business of selling vehicles without a license) |
301 | Education |
68 | Verbal Warnings |
12 | Written Warnings |
16 | Undertakings |
3 | Registrarโs Decisions |
2 | Conditions on License |
$755,000 | Administrative Penalties |