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Salespeople > Salesperson Resources > Bulletins & Alerts > VSA Industry Dealer Alert June 17, 2021

VSA Industry Dealer Alert
July 13, 2021

Dealer Alert

ALERT: Credit Card Fraud
SUSPICIOUS TRANSACTION REPORTED

Please be on the alert for suspicious credit card transactions. An incident has been reported surrounding suspicious credit card transactions with a potential of credit card fraud.

Scenario:

An attempt to pay for a car was made, using only the credit card numbers without the physical card or ID present. The two individuals did not end up taking delivery of the car as dealership staff caught on and corrected course.

The individuals’ names that were provided to the dealership were:

Andrew Scott Penner (using a Manitoba Driver License)
Rosealee Raven Huyton (using an Okanagan Falls Driver Licence)

This is an important reminder to all dealers to ensure proper processes are in place when it comes to credit card payments or any in-person interactions (i.e., a credit card presented must match the ID of the person in front of you.

Andrew Scott Penner has shown up on previous occasions, as reported by the CRIME Bureau of Global News.

Tips for Verifying Identification:

Third party verification services are available from both Equifax and TransUnion.

Here are some tips to follow when verifying an individual’s identification:

Study the cardholder:

Look for signs of anxiety
Compare the physical description to the cardholder
Compare the picture to the person
Compare the signatures – if the cardholder is signing for something
Ask the cardholder questions about their ID
Ask for a second form of photo ID, such as a current passport (especially if out of province identification is used)

Standard features of a BC Driver’s License:

Examine the ID carefully:

Polycarbonate, durable design, you will notice a “tinny” sound if dropped on a hard surface
Raised laser etching of the name on the surface of the card
Miniature/Micro-printing throughout the face of the card
Fine line background and security spiraling to make photo substitution difficult
A slightly overlapping raised etched signature to make photo substitution difficult
Colours that blend across the front of the card
A “ghost” image with your year of birth on the right hand side that can be felt by touch
Licenses issued in February 2020, and onward, will have the silhouette of a BC provincial animal.

Vehicle Sales Authority of British Columbia
Suite 280, 8029 199th Street
Langley, BC Y2Y 0E2